Account and Billing
View your SpotPro plan, update payment method, and download invoices.
Open Subscription → Opens your members area in a new tab
Step-by-step instructions
1 Open Subscription
In the left sidebar, scroll to the Account section at the bottom. Click Subscription. The billing page loads with your plan details and payment info.2 View your current plan
At the top of the page, you will see your plan tier, renewal date, and subscription status (Active, Past Due, etc.). One SpotPro subscription covers POS, NumisNexus, inventory, online store, and all core dealer tools.3 Review included features
Scroll to the Included in your subscription section. Confirm you have access to checkout, buying, labels, Display Screen, Buy Sheet, online storefront, orders, staff logins, and embed widgets.4 Update your payment card
Click the Update Payment Method or Manage Billing button. You are redirected to the Stripe customer portal. Enter your new card number, expiration, and CVV. Click Save.5 Confirm card update
After saving, return to the SpotPro Subscription page. Your payment method should show the new card's last four digits and expiration date.6 Download past invoices
On the Subscription page or in the Stripe portal, find the invoices list. Each row shows the billing month and amount. Click any invoice to download a PDF for your records.7 Understand what costs extra
Your SpotPro subscription includes 50 complimentary Greysheet lookups on our platform account. It does not include your own Greysheet Dealer+ or Dealer Pro subscription (optional, for unlimited values — keys at greysheet.com/cdni/apicredentials), payment processor transaction fees, Shippo postage, or Twilio SMS usage. Those bill directly from their providers.8 Update company profile separately
Shop name, logo, and address are not on the Subscription page. For those, click Configuration → Company Profile in the sidebar.9 Contact support for billing issues
If your subscription shows Past Due or you cannot update your card, use Report a Bug in the sidebar or email support with your shop name and the email on file.