Website chat widget embed

Step-by-step instructions

1. 1 Enable website chat on a plan

   Chat requires an active plan with chat included (all current packages include chat; Chat-only is available without voice).

2. 2 Write the chat welcome

   Use the Chat welcome message field — not the phone greeting. Example: “Hi! Ask about hours, prices, or coins we have in stock.”

3. 3 Brand the widget

   Set color, launcher label, position, agent photo, and staff photo (used when you take over). Small SpotPro branding appears on the widget.

4. 4 Copy embed code

   Copy the script tag from the config page. Paste it before </body> on pages where you want chat (shop site, ExtraCoins theme, or custom dealer site).

5. 5 Hard-refresh and test

   Open your site, send a test message about hours or a coin type, and confirm a link appears when stock is online. Then open Live website chats in SpotPro to see the session.