Why Don't I See Send to Auction?
Troubleshooting missing Auction buttons — quantity, wholesale rows, beta access, and duplicate live lots.
Open Inventory → Opens your members area in a new tab
Step-by-step instructions
1 Quantity must be at least 1
The Auction button only appears when POS quantity ≥ 1. Auction holds apply only after the first bid — listing does not reduce store or wholesale availability. If quantity is 0, you will see the inventory card but no gavel — fix by receiving stock or correcting quantity on the item (e.g. barcode O4403 with qty 0 cannot list until qty is updated).2 Wholesale log rows
Items shown from the wholesale log (yellow border) cannot be sent to auction. Use regular inventory rows tied to POS stock.3 Account not enabled yet
If no inventory tile shows an Auction button, your SubscriptionId may not be on the CDX Auction beta allowlist yet. Contact SpotPro support or wait for general availability. You will not see Ecommerce → CDX Auction in the sidebar until enabled.4 Already on a live lot
Each POS item or store listing can have only one live auction at a time. If listed, the tile shows a view-lot link (and cancel when bid count is 0) instead of Send to auction.5 Hide out-of-stock filter
Turn off Hide out of stock if you are searching for a zero-qty item to fix quantity before listing.