Customers — Multi-Channel Buyer Book
One searchable customer book for ExtraCoins, Auctions/Live, and CDX Wholesale — combined order history, notes, and channel badges.
Open Customers → Opens your members area in a new tab
Step-by-step instructions
1 Open Customers
In the left sidebar, click Ecommerce → Customers. This is the unified book for every buyer who has purchased (or is on file) across ExtraCoins Storefront, Auctions / Live (cdxauction.com), and CDX Wholesale (coindealerx.com).2 Search without a full reload
Type name, email, phone, or channel keywords. Results update live (AJAX). Pagination and Clear use the same path; the URL keeps?q=/?page=for sharing.3 Read the customer card
Each card shows display name, email, channel badges (e.g. ExtraCoins, Auctions / Live, CDX Wholesale, or thecoinshop.shop for imported history), order count, lifetime spend, last activity, and pending fulfillment when relevant. Multi-channel buyers are counted in the header metric.4 Open the profile
Click the name or avatar. The profile shows notes, contact, ship-to addresses (with channel labels), and full multi-channel order history with filter chips (All / ExtraCoins / Auctions / Wholesale / legacy). Refs may look like EC-…, auction public ids, CDX-…, or PS-… for imported PrestaShop history.5 Trust “Last order” dates
Last activity uses the real max order date across channels — or PrestaShop registration when they have zero orders. Import/import-day timestamps are not used as “last order,” so cards do not all show the same artificial date.6 Notes and email
Support notes and outbound email live on the profile even if the person never bought on ExtraCoins (auction- or wholesale-only buyers still appear when they have activity or a linked email).